The Art of Undoing Knots
It is a common experience that language is not a very precise means of communication. Very often we encounter misunderstandings like “but I thought that …” or “didn’t you say that …?” Maybe you do a certain thing in the belief that it is going to make somebody else happy, and then it does not. Or you “follow your intuition”, and it turns out to be all wrong. If such misunderstandings are not cleared up, the result may be complicated conflicts, ruined friendships and lost business possibilities.






